Contact

We're here.

Whether you have a question about your order, a return, or anything else — reach out. We'll get back to you.


Response time

1–2 business days
Monday – Friday, AEST

Based in

Melbourne, Victoria
Australia

Shipping to

Australia · United States
United Kingdom & worldwide


Before you reach out

Order enquiries

Include your order number in all correspondence. This lets us find and resolve your issue as quickly as possible.

Returns and refunds

Please read our 30-Day Quality Guarantee before contacting us. For a damaged or faulty order, email us your order number and a clear photo of the issue. Please don't send anything back unless we ask.

Shipping and tracking

If your order is delayed or you haven't received tracking information, contact us with your order number and we'll investigate immediately.

Carry who you are ✦

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